Privacy Policy

Pollen da Silva Law respects the privacy of visitors, prospective clients and clients who interact with this website.

This Privacy Policy explains how personal information may be collected, used, stored and protected when you access pollensilvalaw.com, submit a consultation request, contact the practice by email or WhatsApp, or otherwise communicate through the channels made available on this website.

Information We May Collect

When you voluntarily contact the practice or submit the website contact form, we may receive information such as:

• your full name;

• email address;

• telephone or WhatsApp number;

• country of residence;

• information you choose to provide about your situation or the assistance you are seeking.
  
  

Additional information or documents may be requested later if necessary to evaluate or provide legal services.

Please avoid sending confidential documents or sensitive personal information through the initial website contact form unless specifically requested.

How Your Information Is Used

Personal information may be used to:

• respond to your inquiry;

• assess whether and how legal assistance may be provided;

• communicate with you regarding a consultation or potential engagement;

• provide legal services where a professional relationship is established;

• comply with legal, regulatory and professional obligations;

• protect legitimate rights and interests where permitted by applicable law;

• maintain the security and proper operation of the website and communication channels.
  
  

The applicable legal basis for processing will depend on the circumstances and may include steps requested before entering into a contract, performance of a contract, compliance with legal obligations, legitimate interests or consent where required.

Confidentiality and Legal Communications

Submitting an inquiry through this website does not, by itself, create an attorney-client relationship.

Information received will nevertheless be handled with appropriate care and confidentiality. A formal professional relationship is established only after the scope of representation has been accepted and, where applicable, the relevant engagement arrangements have been completed.

Sharing of Personal Information

Personal information is not sold to third parties.

Information may be processed or shared only when reasonably necessary, including with service providers that support website hosting, communications, email, data storage or other professional activities, or when required by law, regulation, court order or professional obligations.

Where third-party services are used, only information reasonably necessary for the relevant purpose should be processed.

International Communications and Data Transfers

Because the practice assists international clients and may use technology providers operating in different jurisdictions, personal information may in some circumstances be processed or stored outside Brazil.

Where applicable, reasonable measures will be adopted to protect personal information in accordance with applicable data protection requirements.

Data Retention

Personal information will be retained only for as long as reasonably necessary for the purposes for which it was collected, including responding to inquiries, providing professional services, maintaining appropriate professional records and complying with legal or regulatory obligations.

Retention periods may vary depending on the nature of the communication or professional relationship.

Your Rights

Subject to applicable law, individuals may request:

• confirmation of whether their personal data is being processed;

• access to their personal data;

• correction of incomplete, inaccurate or outdated information;

• information about the use or sharing of their personal data;

• anonymization, blocking or deletion where legally applicable;

• withdrawal of consent where processing is based on consent;

• other rights provided under applicable data protection legislation.
  
  

Certain information may need to be retained despite a deletion request where retention is required by law, professional obligations or the exercise of legal rights.

Cookies and Website Technologies

This website may use cookies or similar technologies necessary for its operation and, depending on the services enabled, for analytics or performance purposes.

Where legally required, visitors will be provided with appropriate information and choices regarding non-essential cookies.

Data Security

Reasonable technical and organizational measures are adopted to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.

However, no internet-based transmission or storage system can be guaranteed to be completely secure.

Third-Party Links

This website may contain links to external platforms, including WhatsApp, Instagram or other third-party websites.

The privacy practices of those platforms are governed by their own policies, and Pollen da Silva Law is not responsible for the content or privacy practices of independent third-party services.

Contact Regarding Privacy

Questions or requests concerning personal information may be sent to:

Pollen da Silva Law
Email: contact@pollensilvalaw.com
Website: pollensilvalaw.com